It has been a couple of weeks since I received a letter from them stating they would respond to my FOIA request and, it seems that Disclosure Division is very good at hiding behind their answering machines and not too good at actually returning my calls. I guess they could use some remedial training at customer service just like the vast majority of the agency. Stephanie Boucher! I am calling you out. You are the one who is in charge and lets garbage like this happen. I am un-interested in just how busy your office is or budget cuts or sequestration or bunnies or whatever excuse you have because I've heard it all before and it just don't wash. I will continue to call your office until I get a straight answer to my question so why don't you do me a favor and just answer the phones or at least return my call? It's not that hard folks.
Remember, after 20 days, you have a right to remedial intervention from the courts and THEY have to pay for it. Could get damages too.